On- and offline
IS-Academia, or IS-A for short
Log in to the student administration system IS-A (login with username and password) to do the following tasks:
Register for courses/modules
Print your Transcript of Records
Print Study Confirmations
Fill out the form to receive a student discount on a GA (Generalabonnement = public transport pass) for the SBB (Swiss Federal Railways). (You will then need to print out the pass and get it signed at the Administration Office.)
Update your address data.
Intranet
The intranet (login with username and password) is the internal BFH and HKB platform. Most degree programmes provide their central documents here (module plans, curricula, timetables, etc.). Under “Direct Access” > “Applications”, you will find links to the applications mentioned in this guide (IS-Academia, Moodle, etc.).
Also on the intranet is an internal BFH marketplace for posting private classified ads: from rooms in flat shares to books and videos, a wide variety of things are on offer here.
Moodle Learning Platform
The online learning platform Moodle (login with username and password) to change your BFH password, forward your HKB emails to an external email account or block your BFHcard.
Selfhelp
You can use the selfhelp portal (Login mit Kürzel und Passwort) kannst du dein BFH-Passwort ändern, die HKB-E-Mails an ein externes E-Mail-Konto weiterleiten sowie deine BFHcard sperren.
IT Services/Wi-Fi
On most campuses, computers are available for students to use. The university buildings are equipped with Wi-Fi (bfh). You can also surf the internet for free at other universities in Switzerland with your BFH username and password via mobile hotspots. You can find more information about Wi-Fi on the HKB intranet and general information on IT services in the manual IT Information for Students (pdf).
Printing
Printers and copy machines are available on all campuses, where you can print and make copies using your BFHcard. The BFHcard must first be charged with credit at a charging station. For information on rates and locations of these devices, see the HKB intranet.
IT-Support
IT Support provides help with computer problems or questions via an online trouble ticket, email or phone.
+41 31 848 48 48
Monday to Friday
7:45 a.m. – 12 noon and 1 – 5:30 p.m.
Discounts
Discounted hardware is offered twice a year at the beginning of the semester: projektneptun.ch. For discounted software, log in to “Berner Fachhochschule” with your username and password: studyhouse.ch. BFH offers the Microsoft Office package free of charge; see the HKB intranet .